Appointment fees must be settled upon booking online, or on the telephone.
Cancellations
If you need to cancel or reschedule your appointment, please contact us via the following at least 24 hours prior to your appointment. Rescheduling or cancellation at least 24 hours prior to your appointment will incur no cost. Email: [email protected]. Telephone: 0333 335 6403.
Charges
The full cost of the consultation will be charged, with no refund given, for cancelling within 24 hours of the appointment time. Appointments within 24 hours of the appointment time cannot be rescheduled.
Non-attendance
The full fee will apply for all non-attendance, with no refund given. Should you arrive 30 minutes or more late for your appointment, this will be treated as a non-attendance.
Private Insurance
We are able to see you should you have private insurance. Please ensure you have contacted your insurer prior to booking to obtain a valid authorisation number, which will need to be presented to us.